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Brother UK Warranty

Brother International Europe Ltd

BROTHER UK WARRANTY

12 Month Brother Warranty

Your supplier warranty will begin on the date you received your product.
Your product is supplied with a 12 months return to base warranty. You should register your product using our website, www.brother.co.uk within 28 days of purchase.
Should you require assistance during the warranty period then we recommend taking the following steps:

USER MANUAL
All Brother products are supplied with a user manual. Should you encounter problems please consult the troubleshooting section within this manual.

WEBSITE TECHNICAL SUPPORT
Technical support for Brother products is available on the Brother website www.brother.co.uk and includes the following:

• Initial product set-up / User manuals
• Product Overviews
• Product Specifications
• Product Consumables
• Product Software Drivers
• Product Frequently Asked Questions and troubleshooting

ASSISTANCE
If you are still unable to resolve your technical issue then please contact us ensuring that you have the model number, serial number, date of purchase and contact
details:

E-Mail - support@uk.brother.eu
Telephone - 08444 999 444

12 MONTH BROTHER WARRANTY TERMS & CONDITIONS
In these conditions, unless the context requires otherwise: “Supplier” means Brother UK Ltd. “Buyer” means the company, firm, body or person purchasing the
product; “Product” means the goods sold to the Buyer under the contracts; “Writing” includes facsimile and e-mail.

1. SERVICES TO BE PROVIDED
This contract provides the following.

1.1 Technical help and support by telephone between the hours of 8.45am and 5.30pm Monday to Friday exclusive of observed holidays (normal working hours).

The Supplier shall have no obligation to provide any services to the Buyer outside normal working hours.
1.2 Repair or replacement of faulty products (as deemed appropriate by the Supplier) at the Supplier’s premises or the premises of any subcontractor appointed by the Supplier for the purpose of repairs.

2. LIMITATIONS
This warranty covers the Product and any installed accessories only and all equipment must have been installed in accordance with the installation instructions provided. The warranty DOES NOT
COVER consumable or service items including the following:
• Toners, Ink Cartridges, Ribbons, Tapes or any other consumable items
• Memory card or any other accessory items which are not permanently installed in the product
• Service maintenance kits

These items are covered under their own right by warranty against manufacturing defect in materials or workmanship, for 12 months, or the appropriate life cycle of the consumable, whichever is the soonest. The warranty will be invalidated if any of the terms and conditions of the warranty are not adhered to including installation of the product incorrectly or in an unsuitable position, or if the user does not provide proper or adequate maintenance. Please read the documentation that came with our product for full detail of these conditions.

This warranty does not cover any damage to third party items.
3. CHARGES
3.1 If the Services are unreasonably requested, whether during the Warranty Period or otherwise for any defect in or malfunction of the product due to causes not
covered by these Warranties, the Buyer shall be liable to pay the Supplier’s standard charges from time to time in force for such Services.

3.2 All charges and other sums payable by the Buyer under the Contract are exclusive of any applicable value added tax, which shall be additionally payable by the
Buyer together with the charge or sum in question.

Please be advised that Brother UK Ltd can attribute some faults to the use of non-Brother original consumables; you will be advised if this is the case and charged if
appropriate.

4. WARRANTIES & LIABILITIES

4.1 Subject to the provisions set out in the Warranty document, the Supplier assures that during the Warranty Period, the Product will perform substantially in
accordance with the written specification and any Services will be performed with reasonable care and skill by qualified personnel.

4.2.1 The Supplier shall be under no liability in respect of any defect in the Product arising from any drawing, design or specification supplied by the Buyer.

4.2.2 The Supplier shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, or failure to follow the Supplier’s instructions (whether oral or in writing) including but without limitation:
(a) electrical work external to the Product
(b) transportation or relocation of the Product not authorized in writing by the Supplier
c) any error or omission relating to the operation of the Product made by a third party without the written consent of the Supplier
(e) the subjection of the Product by the Customer to unusual physical or electrical stress or
any failure or fl uctuation of electrical power, air conditioning, humidity control or other environmental controls or;
(f) any other cause which is not due to the neglect or default of the Supplier, its employees, agents or subcontractors.
(g) the subjection of the Product by the Customer to duty cycles in excess of those quoted for the product.

4.3 The Supplier shall be under no liability under this Warranty (or any other warranty, condition or
guarantee) if the total price for the Product has not been paid by the due date for payment.

4.4 The above warranty does not extend to parts, materials or equipment not manufactured by the Supplier, in respect of which the Buyer shall only be entitled to
the benefit (if any) of any such warranty or guarantee as is given by the manufacturer to the Supplier.

4.5 Except where the Products are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977) all warranties, conditions or
other terms implied by statute or common law are excluded to the fullest extent permitted by law.

4.6 Where the Products are sold under a consumer transaction (as defi ned Transactions (Restrictions on Statements) Order 1976) the statutory rights of the Buyer are not affected by these provisions.
4.7 The liability of the Supplier shall not exceed the price of the Product and/or Services, except in the case of death or personal injury caused by the Supplier’s
negligence. The Supplier shall not be liable for any loss of profit or consequential damage or any other claim for compensation.

4.8 Without prejudice to the foregoing, the Supplier shall not be liable for any loss of data or information stored in the Product whether such loss is caused by a defect or malfunction of the Product or otherwise.

5. INDEMNITY
The Buyer shall indemnify and keep the Supplier indemnified against all loss, damage, costs and expenses awarded or incurred by the Supplier in connection with
any breach by the Buyer of these provisions, the Contract and/or the Conditions.

6. BUYER’S OBLIGATIONS

6.1 The Buyer shall:

6.1.1 at all times keep the Product in the environmental conditions recommended by the
Supplier;

6.1.2 not move the Product from the location without obtaining the prior written consent of the
Supplier;

6.1.3 use the Product only in accordance with the Supplier’s instructions as to the use and operation
of the Product as may be set out in the Supplier’s manual, and

6.1.4. Cooperate with Brother in attempting to resolve the problem over the telephone. This may involve performing routine diagnostic procedures, installing
additional software updates or patches, removing third-party options, and/or substituting options.

6.1.4 not allow any person other than the Supplier’s representative and subcontractor to adjust or repair any part of the Product;

6.1.5 ensure that the product is registered with Brother, via the Brother UK website www.brother.co.uk

6.2 the Buyer shall ensure that the Supplier’s representative or subcontractor have full and free access to the Product and to any records of its use kept by the Buyer
to enable the Supplier to perform its duties.

6.3 the Buyer shall provide the Supplier with such information concerning the Product, its application, use, location and environment as the Supplier may reasonably
request to enable it to carry out its duties.

6.4 the Buyer shall take all such steps as may be necessary to ensure the safety of any of the Supplier’s representatives who visit any premises of the Buyer.

6.5 the Buyer shall provide at all times routine day-to-day maintenance and care of the Product in accordance with the instructions set out in the Manual and other
documentation relevant to the Product.

7. SPARE PARTS AND REPLACEMENTS

7.1 when required the Supplier shall use all reasonable endeavours to supply spare parts and replacement components required to repair the Product. The Buyer
acknowledges that spare parts replaced under this provision may be new or refurbished items equivalent in performance;

7.2 All spare parts and replacement components supplied by the Supplier shall become part of the Product and any parts and components removed from it shall
become the Supplier’s property.

8. FORCE MAJEURE
The Supplier shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing or any failure to perform any of
the Supplier’s obligations in relation to the Product and/or Services if the delay or failure was due directly or indirectly to any cause beyond the Supplier’s reasonable
control, including but without limitation act of God, explosion, flood, fire or accident, war or threat of war, prohibitions of any kind on the part of any governmental,
parliamentary or local authority, embargoes, strikes, lockouts and diffi culties in obtaining raw materials, labour, fuel, parts or machinery.
Brother International Europe Ltd

9. GENERAL

9.1 The Supplier may assign, subcontract or otherwise transfer or purport to assign, subcontract or transfer its rights and obligations.

9.2 The Product is to be located in a safe area and the Buyer shall comply with all statutory safety regulations.

9.3 The provisions set out in the Warranties together with the Conditions in force from time to time and the Contract represent the entire understanding and
agreement between the two parties in connection with the Services and/or the Product and no variations of such agreement shall be binding unless agreed in writing between authorized representatives of the Supplier and the Buyer.

10. NOTICES

10.1 Any notices or other communication to be given under these conditions must be in writing and may be delivered personally or sent by post, facsimile or
electronically.

10.2 Any notice or document shall be deemed to have been served immediately if delivered personally or within 48 hours if sent by post, by facsimile or by e–mail.

11. INVALIDITY
The invalidity, illegality or unenforceability of any provision of these conditions shall not affect the other conditions.

12. LAW AND JURISDICTION
English law shall govern the Contract and the parties must submit to the exclusive jurisdiction of the English Courts.

Remember ORIGINAL BROTHER Consumables offer high print quality and guaranteed product protection and performance because they are manufactured to
exacting standards of some of the world’s most rigorous regulations and tested, in laboratory conditions, that’s why Brother UK Ltd strongly recommend you use
Brother original cartridges for a hassle free cartridge change.

The above does not affect your statutory rights
12 Month On-site Conditional Warranty

This is a 12 months conditional on-site warranty. Once activated, your product will be covered for 12 months from the original date of purchase. In order to take advantage of this warranty your product must be registered using our website, www.brother.co.uk, within 30 days of purchase.
Should you require assistance during the warranty period then we recommend taking the following steps:-

USER MANUAL

All Brother products are supplied with a user manual. Should you encounter problems please consult the troubleshooting section within this manual.

WEBSITE TECHNICAL SUPPORT
Technical support for Brother products is available on the Brother website www.brother.co.uk and includes the following:

• Initial product set-up / User manuals
• Product Overviews
• Product Specifications
• Product Consumables
• Product Software Drivers
• Product Frequently Asked Questions and troubleshooting

ASSISTANCE
If you are still unable to resolve your technical issue then please contact us ensuring that you have the model number, serial number, date of purchase and contact
details:

E-Mail - support@uk.brother.eu
Telephone - 08444 999 444

12 MONTH ON SITE CONDITIONAL WARRANTY TERMS & CONDITIONS
In these conditions, unless the context requires otherwise: “Supplier” means Brother UK Ltd. “Buyer” means the company, firm, body or person purchasing the
product; “Product” means the goods sold to the Buyer under the contracts; “Writing” includes facsimile and e-mail.

1. SERVICES TO BE PROVIDED
This contract provides the following.

1.1 Technical help and support by telephone between the hours of 8.45am and 5.30pm Monday to Friday exclusive of observed holidays (normal working hours).
The Supplier shall have no obligation to provide any services to the Buyer outside normal working hours.

1.2 Repair or replacement of faulty products (as deemed appropriate by the Supplier) at the Buyer’s premises, during normal working hours, and all costs associated
with travel to and from the Buyer’s premises, provided they are on mainland UK. Additional costs for travel outside mainland UK will be the responsibility of the
Buyer.

2. LIMITATIONS
This warranty covers the Product and any installed Brother accessories only and all equipment must have been installed in accordance with the installation instructions provided. The warranty DOES NOT COVER consumable or service items including the following:

• Toners, Ink Cartridges, Ribbons, Tapes or any other consumable items
• Memory card or any other accessory items which are not permanently installed in the product
• Service maintenance kits

These items are covered under their own right by warranty against manufacturing defect in materials or workmanship, for 12 months, or the appropriate life cycle of the consumable, whichever is the soonest. The warranty will be invalidated if any of the terms and conditions of the warranty are not adhered to including installation of the product incorrectly or in an unsuitable position, or if the user does not provide proper or adequate maintenance. Please read the documentation that came with our product for full detail of these conditions.

This warranty does not cover any damage to third party items.

3. CHARGES

3.1 If the Services are unreasonably requested, whether during the Warranty Period or otherwise for any defect in or malfunction of the product due to causes not
covered by these Warranties, the Buyer shall be liable to pay the Supplier’s standard charges from time to time in force for such Services.

3.2 All charges and other sums payable by the Buyer under the Contract are exclusive of any applicable value added tax, which shall be additionally payable by the
Buyer together with the charge or sum in question.
Please be advised that Brother UK Ltd can attribute some faults to the use of non-Brother original consumables; this 12 month On Site Conditional Warranty could be rescinded for any fault that can be directly associated with damage caused by using consumables other than Brother Original Consumables. You will be advised if this is the case and charges may apply.

4. WARRANTIES & LIABILITIES

4.1 Subject to the provisions set out in the Warranty document, the Supplier assures that during the Warranty Period, the Product will perform substantially in accordance with the written specification and any Services will be performed with reasonable care and skill by qualified personnel.

4.2.1 The Supplier shall be under no liability in respect of any defect in the Product arising from any drawing, design or specification supplied by the Buyer.

4.2.2 The Supplier shall be under no liability in respect of any defect arising from fair wear and tear, willful damage, negligence, abnormal working conditions, or
failure to follow the Supplier’s instructions (whether oral or in writing) including but without limitation:

(a) Damage or sub-optimal performance attributed to the using of consumables other than Brother Original Consumables

(b) electrical work external to the Product

(c) transportation or relocation of the Product not authorized in writing by the Supplier

(d) any error or omission relating to the operation of the Product made by a third party without the written consent of the Supplier

(f) the subjection of the Product by the Customer to unusual physical or electrical stress or
any failure or fluctuation of electrical power, air conditioning, humidity control or other environmental controls or;

(g) any other cause which is not due to the neglect or default of the Supplier, its employees, agents or subcontractors.

(h) the subjection of the Product by the Customer to duty cycles in excess of those quoted for the product

4.3 The Supplier shall be under no liability under this Warranty (or any other warranty, condition or guarantee) if the total price for the Product has not been paid by the due date for payment.

4.4 The above warranty does not extend to parts, materials or equipment not manufactured by the Supplier, in respect of which the Buyer shall only be entitled to the benefit (if any) of any such warranty or guarantee as is given by the manufacturer to the Supplier.

4.5 Except where the Products are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977) all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

4.6 Where the Products are sold under a consumer transaction (as defined Transactions (Restrictions
on Statements) Order 1976) the statutory rights of the Buyer are not affected by these provisions.

4.7 The liability of the Supplier shall not exceed the price of the Product and/or Services, except in the case of death or personal injury caused by the Supplier’s negligence. The Supplier shall not be liable for any loss of profit or consequential damage or any other claim for compensation.

4.8 Without prejudice to the foregoing, the Supplier shall not be liable for any loss of data or information stored in the Product whether such loss is caused by a defect or malfunction of the Product or otherwise.

5. INDEMNITY
The Buyer shall indemnify and keep the Supplier indemnified against all loss, damage, costs and expenses awarded or incurred by the Supplier in connection with any breach by the Buyer of these provisions, the Contract and/or the Conditions.

6. BUYER’S OBLIGATIONS

6.1 The Buyer shall:

6.1.1 at all times keep the Product in the environmental conditions recommended by the
Supplier;

6.1.2 use the Product only in accordance with the Supplier’s instructions as to the use and operation
of the Product as may be set out in the Supplier’s manual, and

6.1.3. Cooperate with Brother in attempting to resolve the problem over the telephone. This may involve performing routine diagnostic procedures, installing
additional software updates or patches, removing third-party options, and/or substituting options.

6.1.4 not allow any person other than the Supplier’s representative and subcontractor to adjust or repair any part of the Product;

6.1.5 ensure that the product is registered with Brother, via the Brother UK website www.brother.co.uk

6.2 the Buyer shall ensure that the Supplier’s representative or subcontractor have full and free access to the Product and to any records of its use kept by the Buyer
Brother International Europe Ltd
to enable the Supplier to perform its duties.

6.3 the Buyer shall provide the Supplier with such information concerning the Product, its application, use, location and environment as the Supplier may reasonably request to enable it to carry out its duties.

6.4 the Buyer shall take all such steps as may be necessary to ensure the safety of any of the Supplier’s representatives who visit any premises of the Buyer.

6.5 the Buyer shall provide at all times routine day-to-day maintenance and care of the Product in accordance with the instructions set out in the Manual and other documentation relevant to the Product.

7. SPARE PARTS AND REPLACEMENTS

7.1 when required the Supplier shall use all reasonable endeavours to supply spare parts and replacement components required to repair the Product. The Buyer acknowledges that spare parts replaced under this provision may be new or refurbished items equivalent in performance;

7.2 All spare parts and replacement components supplied by the Supplier shall become part of the Product and any parts and components removed from it shall become the Supplier’s property.

8. FORCE MAJEURE
The Supplier shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing or any failure to perform any of the Supplier’s obligations in relation to the Product and/or Services if the delay or failure was due directly or indirectly to any cause beyond the Supplier’s reasonable control, including but without limitation act of God, explosion, flood, fire or accident, war or threat of war, prohibitions of any kind on the part of any governmental,
parliamentary or local authority, embargoes, strikes, lockouts and difficulties in obtaining raw materials, labour, fuel, parts or machinery.

9. GENERAL

9.1 The Supplier may assign, subcontract or otherwise transfer or purport to assign, subcontract or transfer its rights and obligations.

9.2 The Product is to be located in a safe area and the Buyer shall comply with all statutory safety regulations.

9.3 The provisions set out in the Warranties together with the Conditions in force from time to time and the Contract represent the entire understanding andagreement between the two parties in connection with the Services and/or the Product and no variations of such agreement shall be binding unless agreed in writing between authorized representatives of the Supplier and the Buyer.

10. NOTICES

10.1 Any notices or other communication to be given under these conditions must be in writing and may be delivered personally or sent by post, facsimile or electronically.

10.2 Any notice or document shall be deemed to have been served immediately if delivered personally or within 48 hours if sent by post, by facsimile or by e–mail.

11. INVALIDITY
The invalidity, illegality or unenforceability of any provision of these conditions shall not affect the other conditions.

12. LAW AND JURISDICTION
English law shall govern the Contract and the parties must submit to the exclusive jurisdiction of the English Courts.

Remember ORIGINAL BROTHER Consumables offer high print quality and guaranteed product protection and performance because they are precision manufactured to optimise your product performance. Anything other than original consumables may contribute to performance or technical issues, that’s why Brother UK Ltd support you using Brother original consumables only.

The above does not affect your statutory rights
36 Month On-site Conditional Warranty
This is a 36 month conditional return to base warranty. Once activated, your product will be covered for 36 months from the original date of purchase. In order to
take advantage of this warranty your product must be registered using our website, www.brother.co.uk within 30 days of purchase.
Should you require assistance during the warranty period then we recommend taking the following steps:-

USER MANUAL
All Brother products are supplied with a user manual. Should you encounter problems please consult the troubleshooting section within this manual.

WEBSITE TECHNICAL SUPPORT
Technical support for Brother products is available on the Brother website www.brother.co.uk and includes the following:

• Initial product set-up / User manuals
• Product Overviews
• Product Specifications
• Product Consumables
• Product Software Drivers
• Product Frequently Asked Questions and troubleshooting

ASSISTANCE
If you are still unable to resolve your technical issue then please contact us ensuring that you have the model number, serial number, date of purchase and contact
details:

Brother International Europe Ltd
E-Mail - support@uk.brother.eu
Telephone - 08444 999 444

36 MONTH CONDITIONAL WARRANTY TERMS & CONDITIONS
In these conditions, unless the context requires otherwise: “Supplier” means Brother UK Ltd. “Buyer” means the company, firm, body or person purchasing the
product; “Product” means the goods sold to the Buyer under the contracts; “Writing” includes facsimile and e-mail.

1. SERVICES TO BE PROVIDED
This contract provides the following.

1.1 Technical help and support by telephone between the hours of 8.45am and 5.30pm Monday to Friday exclusive of observed holidays (normal working hours).
The Supplier shall have no obligation to provide any services to the Buyer outside normal working hours.

1.2 Repair or replacement of faulty products (as deemed appropriate by the Supplier) at the Supplier’s premises or the premises of any subcontractor appointed by
the Supplier for the purpose of repairs.

2. LIMITATIONS
This warranty covers the Product and any installed Brother accessories only and all equipment must have been installed in accordance with the installation
instructions provided. The warranty DOES NOT
COVER consumable or service items including the following:

• Toners, Ink Cartridges, Ribbons, Tapes or any other consumable items
• Memory card or any other accessory items which are not permanently installed in the product
• Service maintenance kits

These items are covered under their own right by warranty against manufacturing defect in materials or workmanship, for 12 months, or the appropriate life cycle of the consumable, whichever is the soonest. The warranty will be invalidated if any of the terms and conditions of the warranty are not adhered to including installation of the product incorrectly or in an unsuitable position, or if the user does not provide proper or adequate maintenance. Please read the documentation that came with our product for full detail of these conditions.

This warranty does not cover any damage to third party items.

3. CHARGES

3.1 If the Services are unreasonably requested, whether during the Warranty Period or otherwise for any defect in or malfunction of the product due to causes not
covered by these Warranties, the Buyer shall be liable to pay the Supplier’s standard charges from time to time in force for such Services.

3.2 All charges and other sums payable by the Buyer under the Contract are exclusive of any applicable value added tax, which shall be additionally payable by the
Buyer together with the charge or sum in question.
Please be advised that Brother UK Ltd can attribute some faults to the use of non-Brother original consumables; this 36 month Conditional Warranty could be rescinded for any fault that can be directly associated with damage caused by using consumables other than Brother Original Consumables you will be advised if this is the case and charged if appropriate.

4. WARRANTIES & LIABILITIES

4.1 Subject to the provisions set out in the Warranty document, the Supplier assures that during the Warranty Period, the Product will perform substantially in
accordance with the written specification and any Services will be performed with reasonable care and skill by qualified personnel.

4.2.1 The Supplier shall be under no liability in respect of any defect in the Product arising from any drawing, design or specification supplied by the Buyer.

4.2.2 The Supplier shall be under no liability in respect of any defect arising from fair wear and tear, willful damage, negligence, abnormal working conditions, or
failure to follow the Supplier’s instructions (whether oral or in writing) including but without limitation:

(a) Damage or sub-optimal performance attributed to the using of consumables other than Brother Original Consumables

(b) electrical work external to the Product

(c) transportation or relocation of the Product not authorized in writing by the Supplier

(d) any error or omission relating to the operation of the Product made by a third party without the written consent of the Supplier

(f) the subjection of the Product by the Customer to unusual physical or electrical stress or
any failure or fluctuation of electrical power, air conditioning, humidity control or other environmental controls or;

(g) any other cause which is not due to the neglect or default of the Supplier, its employees, agents or subcontractors.

(h) the subjection of the Product by the Customer to duty cycles in excess of those quoted for the product

4.3 The Supplier shall be under no liability under this Warranty (or any other warranty, condition or
guarantee) if the total price for the Product has not been paid by the due date for payment.

4.4 The above warranty does not extend to parts, materials or equipment not manufactured by the Supplier, in respect of which the Buyer shall only be entitled to the benefit (if any) of any such warranty or guarantee as is given by the manufacturer to the Supplier.

4.5 Except where the Products are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977) all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

4.6 Where the Products are sold under a consumer transaction (as defined Transactions (Restrictions
on Statements) Order 1976) the statutory rights of the Buyer are not affected by these provisions.

4.7 The liability of the Supplier shall not exceed the price of the Product and/or Services, except in the case of death or personal injury caused by the Supplier’s negligence. The Supplier shall not be liable for any loss of profit or consequential damage or any other claim for compensation.
Brother International Europe Ltd

4.8 Without prejudice to the foregoing, the Supplier shall not be liable for any loss of data or information stored in the Product whether such loss is caused by a defect or malfunction of the Product or otherwise.

5. INDEMNITY
The Buyer shall indemnify and keep the Supplier indemnified against all loss, damage, costs and expenses awarded or incurred by the Supplier in connection with any breach by the Buyer of these provisions, the Contract and/or the Conditions.

6. BUYER’S OBLIGATIONS

6.1 The Buyer shall:

6.1.1 at all times keep the Product in the environmental conditions recommended by the
Supplier;

6.1.2 use the Product only in accordance with the Supplier’s instructions as to the use and operation
of the Product as may be set out in the Supplier’s manual, and

6.1.3. Cooperate with Brother in attempting to resolve the problem over the telephone. This may involve performing routine diagnostic procedures, installing
additional software updates or patches, removing third-party options, and/or substituting options.

6.1.4 not allow any person other than the Supplier’s representative and subcontractor to adjust or repair any part of the Product;

6.1.5 ensure that the product is registered with Brother, via the Brother UK website www.brother.co.uk

6.2 the Buyer shall ensure that the Supplier’s representative or subcontractor have full and free access to the Product and to any records of its use kept by the Buyer
to enable the Supplier to perform its duties.

6.3 the Buyer shall provide the Supplier with such information concerning the Product, its application, use, location and environment as the Supplier may reasonably
request to enable it to carry out its duties.

6.4 the Buyer shall take all such steps as may be necessary to ensure the safety of any of the Supplier’s representatives who visit any premises of the Buyer.

6.5 the Buyer shall provide at all times routine day-to-day maintenance and care of the Product in accordance with the instructions set out in the Manual and other documentation relevant to the Product.

7. SPARE PARTS AND REPLACEMENTS

7.1 when required the Supplier shall use all reasonable endeavours to supply spare parts and replacement components required to repair the Product. The Buyer acknowledges that spare parts replaced under this provision may be new or refurbished items equivalent in performance;

7.2 All spare parts and replacement components supplied by the Supplier shall become part of the Product and any parts and components removed from it shall become the Supplier’s property.

8. FORCE MAJEURE
The Supplier shall not be liable to the Buyer or be deemed to be in breach of the Contract by reason of any delay in performing or any failure to perform any of the Supplier’s obligations in relation to the Product and/or Services if the delay or failure was due directly or indirectly to any cause beyond the Supplier’s reasonable control, including but without limitation act of God, explosion, flood, fire or accident, war or threat of war, prohibitions of any kind on the part of any governmental, parliamentary or local authority, embargoes, strikes, lockouts and difficulties in obtaining raw materials, labour, fuel, parts or machinery.

9. GENERAL

9.1 The Supplier may assign, subcontract or otherwise transfer or purport to assign, subcontract or transfer its rights and obligations.

9.2 The Product is to be located in a safe area and the Buyer shall comply with all statutory safety regulations.

9.3 The provisions set out in the Warranties together with the Conditions in force from time to time and the Contract represent the entire understanding and agreement between the two parties in connection with the Services and/or the Product and no variations of such agreement shall be binding unless agreed in writing between authorized representatives of the Supplier and the Buyer.

10. NOTICES

10.1 Any notices or other communication to be given under these conditions must be in writing and may be delivered personally or sent by post, facsimile or electronically.

10.2 Any notice or document shall be deemed to have been served immediately if delivered personally or within 48 hours if sent by post, by facsimile or by e–mail.

11. INVALIDITY
The invalidity, illegality or unenforceability of any provision of these conditions shall not affect the other conditions.

12. LAW AND JURISDICTION
English law shall govern the Contract and the parties must submit to the exclusive jurisdiction of the English Courts.

Remember ORIGINAL BROTHER Consumables offer high print quality and guaranteed product protection and performance because they are precision manufactured to optimise your product performance. Anything other than original consumables may contribute to performance or technical issues, that’s why Brother UK Ltd support you using Brother original consumables only.

The above does not affect your statutory rights